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Balcones Trails | Kyle, TX

Updated 2026-08-21 · 4,767 reviewed · 435 listed · Scored from 88 Google reviews · How we rank ›

4.6(88) 78 composite score See reviews on Google ✓ Google-verified Publishes prices
Affordable & Subsidized Apartments
Balcones Trails | Kyle, TX
Service
Affordable & Subsidized Apartments
Reviews
88

What Residents Report

Residents consistently praise the leasing and management team, especially Teresa and Rob, for going above and beyond on service and organizing regular community events like the Mother's Day celebration. Units are new, spacious, and clean with responsive maintenance staff, though one recent visitor flagged concerns that a newly built property appeared to be declining in upkeep and rule enforcement after just months of operation.

The complex offers multiple floor plans with modern finishes, fitness and pool amenities, and business center access. Staff accommodate non-English speakers and handle lease negotiations smoothly. Pricing includes promotional offers like two months free on select units. Most residents renew leases and report happiness with both their apartments and the community culture.

Praised for
  • responsive and helpful staff
  • clean and well-maintained units
  • spacious apartments at good prices
  • community events and activities
Watch-outs
  • maintenance enforcement and upkeep slipping
  • rules not consistently enforced
responsive-staffclean-well-maintainedhelpful-caseworkerswell-maintained-unitsmaintenance-issues
Best for: Families and working adults seeking clean, spacious apartments with community involvement and bilingual support.
Think twice if: Recent visitor concerned about maintenance enforcement deteriorating after property opened; check current upkeep standards before signing.

What Works Here

  • new apartments with hardwood-style flooring and covered patios
  • attentive management and leasing team
  • regular community events and social activities
  • staff fluent in Spanish

Before You Apply: What To Expect

  • Teresa (Assistant Manager) and Rob (community events organizer) named for exceptional customer service and programming
  • Maintenance staff responsive to work orders
  • Mother's Day event included free gifts and flowers
  • Loteria game nights held for residents

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments
Staff praised for smooth leasing process, clean move-ins, and lease renewal rates high; one complaint about maintenance standards slipping post-opening.

How This Community Compares Nearby

  • Rated 4.6 against a 3.85 average across the 315 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 62% of the businesses in this directory.

What Residents Mention Most

helpful staffleasing optionsspacious roomswelcoming atmospheresupportive staffkind staffmother’s dayquiet placegirls supportcommunity events

How We Rate These Programs & Communities

Ranking Method
Star rating 62
Review volume 85
Review recency 100
Review sentiment 68
Profile completeness 100
Verification 30

Rating breakdown

5
76
4
2
3
1
2
4
1
5

Leasing & Application Office

Address
451 Philomena Dr., Kyle, TX 78640
Attributes
has_onsite_serviceshas_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_wheelchair_accessible_restroomhas_wheelchair_accessible_seatinghas_business_centerhas_fitness_centerhas_restroom_unisex

Last verified 2026-08-21

Office & Application Hours

Monday
09:30-17:30
Tuesday
09:30-17:30
Wednesday
09:30-17:30
Thursday
09:30-17:30
Friday
09:30-17:30
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

From the Property

Services listed
One-bedroom apartmentsTwo-bedroom apartmentsThree-bedroom apartmentsFour-bedroom apartmentsModern kitchenFull-size washer and dryerHardwood-style flooringCovered patio or balcony
Published prices
Apartments
2 Months Free on Select Units

As published by the business on its own website; not independently verified.

More Income Based Apartments in This Area

Enquire about Balcones Trails | Kyle, TX

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Common Questions About Applying Here

Do the apartments come with washer and dryer?
Yes, each unit includes a full-size washer and dryer as standard.
What amenities are available to residents?
The complex offers a fitness center, outdoor swimming pool, BBQ grills, business center, and covered patios or balconies on each unit.
Is the property wheelchair accessible?
Yes, the building has wheelchair-accessible entrances, parking, restrooms, and seating.

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Residents consistently praise Natalie and Eimi for steering them through leasing with genuine care and clear communication. Units are spacious and well-maintained, the maintenance team responds promptly, and community events from bingo to food truck nights build a real neighborhood feel. The property managers and maintenance staff earn repeated specific mention for going beyond the typical landlord role. One caller reported being contacted repeatedly after leaving an initial inquiry unanswered, though this stands as an outlier against overwhelmingly positive long-term resident feedback. The complex sits between Austin and San Marcos, offers a food pantry and wellness programs, and actively hosts family activities and resident gatherings. Four-bedroom units are rare in this market. Residents mention affordability, safety, quiet grounds, and a welcoming atmosphere for families and those seeking community connection.

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Creekside Villas Senior Village
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Most residents feel welcomed by Norma and Roxy, the manager and leasing agent, who handle both practical needs and community warmth. Maintenance responds promptly, grounds stay clean, and regular activities like bingo, parties, and pool gatherings give tenants strong friendships and structure.

Affordable & Subsidized Apartments
Encino Pointe
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Staff like Demi, Ange, and Ivan earn consistent five-star praise for guiding tenants through leasing smoothly and handling requests fast. Maintenance issues are typically resolved quickly. However, safety concerns surface in reviews mentioning violence between neighbors, and at least one tenant reported months-long delays fixing major leaks, billing errors, and disrespectful treatment during renewal. One detailed complaint alleges financial misconduct and references prior TDHCA violations at the same company. Affordability and accessibility draw praise (prices start at $899 for 1-bed, wheelchair parking available). The property feels peaceful to many long-term residents. Newer or problem tenants, though, describe a frustrating mix of paperwork errors, unresolved maintenance, and management defensiveness when disputes arise.

Affordable & Subsidized Apartments

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Last updated 2026-08-21