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Encino Pointe

Updated 2026-08-21 · 4,767 reviewed · 435 listed · Scored from 157 Google reviews · How we rank ›

3.6(157) 61 composite score See reviews on Google ✓ Google-verified Publishes prices
Affordable & Subsidized Apartments
Encino Pointe
Service
Affordable & Subsidized Apartments
Reviews
157

What Residents Report

Staff like Demi, Ange, and Ivan earn consistent five-star praise for guiding tenants through leasing smoothly and handling requests fast. Maintenance issues are typically resolved quickly. However, safety concerns surface in reviews mentioning violence between neighbors, and at least one tenant reported months-long delays fixing major leaks, billing errors, and disrespectful treatment during renewal. One detailed complaint alleges financial misconduct and references prior TDHCA violations at the same company.

Affordability and accessibility draw praise (prices start at $899 for 1-bed, wheelchair parking available). The property feels peaceful to many long-term residents. Newer or problem tenants, though, describe a frustrating mix of paperwork errors, unresolved maintenance, and management defensiveness when disputes arise.

Praised for
  • responsive, helpful staff (esp. Demi, Ange, Ivan, Martha)
  • quick maintenance response
  • clean, well-maintained grounds
  • peaceful, safe community
  • accessible for people with disabilities
Watch-outs
  • safety concerns (violence incidents reported)
  • maintenance delays (leaks took months)
  • billing errors and overcharges
  • unprofessional management conduct
  • potential financial misconduct allegations
responsive-staffmaintenance-issuessafe-neighborhoodunresponsive-managementquick-approvalconfusing-paperwork
Best for: People prioritizing affordability and accessibility; those with stable leasing histories.
Think twice if: Prospective tenants should ask detailed questions about safety incident response and get maintenance commitments in writing. One review documents months-long repair delays and billing disputes.

What Works Here

  • Affordable rents starting under $900
  • Staff recognize individual tenants by name and invest in their process
  • Wheelchair-accessible parking and entrances
  • Generally fast maintenance turnaround for engaged tenants

Before You Apply: What To Expect

  • Staff members Demi, Ange, Ivan, and Martha named positively for application support and long-term responsiveness
  • One tenant reported major leak requiring three maintenance visits over months
  • Wheelchair-accessible parking confirmed available
  • One complaint alleges financial misconduct and references prior TDHCA violations at the same operator

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments
Affordable rents and welcoming staff offset significant concerns: safety incidents, delayed major repairs, billing errors, and one formal allegation of financial misconduct.

How This Community Compares Nearby

  • Rated 3.6 against a 3.85 average across the 315 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 79% of the businesses in this directory.

What Residents Mention Most

clean grounds2bdrm 2 bath apthandicap spacespacious roomsprofessional managementapproval processaffordabilitypeacefulresponsive managementquiet place

How We Rate These Programs & Communities

Ranking Method
Star rating 9
Review volume 95
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
75
4
21
3
19
2
8
1
34

Leasing & Application Office

Address
1800 Post Rd, San Marcos, TX 78666
Attributes
has_wheelchair_accessible_entrancehas_wheelchair_accessible_parking

Last verified 2026-08-21

Office & Application Hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
10:00-19:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
Closed
Sunday
Closed

As listed on Google.

From the Property

Services listed
1-bedroom apartments2-bedroom apartments3-bedroom apartments4-bedroom apartments
Published prices
1 bedroom apartments
starting at $899
2 bedroom apartments
starting at $989
3 bedroom apartments
starting at $1,149
4 bedroom apartments
starting at $1,599

Credentials claimed:Equal housing opportunity

As published by the business on its own website; not independently verified.

More Income Based Apartments in This Area

Enquire about Encino Pointe

Your enquiry goes to the Texas Low Income Housing Program Guide team, who will pass it to Encino Pointe. We only share your details with providers relevant to your request.

Common Questions About Applying Here

What are the wheelchair accommodations?
The property has wheelchair-accessible entrances and parking spaces available.
How much are the cheapest apartments?
According to their website, 1-bedroom apartments start at $899 per month.
Do staff help with the application process?
Multiple reviews praise staff members Demi, Ange, and Ivan for guiding tenants through applications and answering questions throughout the process.

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Residents consistently praise Natalie and Eimi for steering them through leasing with genuine care and clear communication. Units are spacious and well-maintained, the maintenance team responds promptly, and community events from bingo to food truck nights build a real neighborhood feel. The property managers and maintenance staff earn repeated specific mention for going beyond the typical landlord role. One caller reported being contacted repeatedly after leaving an initial inquiry unanswered, though this stands as an outlier against overwhelmingly positive long-term resident feedback. The complex sits between Austin and San Marcos, offers a food pantry and wellness programs, and actively hosts family activities and resident gatherings. Four-bedroom units are rare in this market. Residents mention affordability, safety, quiet grounds, and a welcoming atmosphere for families and those seeking community connection.

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Staff at this San Marcos complex handle stress with care: one couple praised how Gabby set up activities for their children while they signed a lease on the day the mother went into labor. Rob Rodriguez runs frequent community events (Mother's Day celebrations, food service, children's activities) that residents call welcoming and well-organized. The leasing paperwork moves fast and the units are clean. Inspections happen roughly every two months, which some residents find burdensome. Parking is tight enough that one reviewer explicitly warns against it. Most residents love the family-focused atmosphere and staff warmth.

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Residents consistently praise the cleanliness, quiet atmosphere, and approachable staff. The community is well-maintained with active programming. Management engagement varies; some report unresponsive or dismissive handling of lease disputes and property issues. Staff like maintenance technician Marlon actively solve resident problems. Complaints center on aging infrastructure (rotted wood, rusty panels, old carpet), inconsistent management follow-through, and concerns about uncontrolled larger dogs on the pet-friendly property.

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Last updated 2026-08-21