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Ascent Cresta Bella

Updated 2026-07-21 · 2,918 reviewed · 399 listed · Scored from 334 Google reviews · How we rank ›

3.8(334) 65 composite score See reviews on Google ✓ Google-verified Publishes prices
Affordable & Subsidized Apartments
Ascent Cresta Bella
Service
Affordable & Subsidized Apartments
Reviews
334

What Residents Report

Maintenance crew Juan, Sarah, and others draw consistent praise for same-day repairs and helpful troubleshooting on washers, dryers, and air units. Several leasing agents, particularly Jazmine and Tyler, earn recognition for professionalism and clear communication. The property itself appeals to those seeking hill country views and modern amenities in a convenient south San Antonio location.

However, residents repeatedly flag serious management gaps: the pool stays open to non-residents past posted hours, making weekends unsafe and unsanitary; parking enforcement has collapsed since new management arrived, with broken gates and missing vehicle registration protocols; break-ins and package theft create ongoing security concerns. Some office staff handle inquiries dismissively, though standout performers like Briah and Jazmine receive individual praise.

Praised for
  • maintenance staff responsive and skilled
  • friendly and knowledgeable leasing agents
  • modern amenities and hill country views
  • convenient location
Watch-outs
  • pool security and overcrowding with non-residents
  • parking enforcement and broken gates
  • safety concerns from speeding and break-ins
  • inconsistent office staff professionalism
responsive-staffmaintenance-issuesunsafe-conditionshelpful-caseworkerspoor-communicationunresponsive-management
Best for: Professionals and small families prioritizing quick maintenance response and modern finishes in a convenient location.
Think twice if: Security concerns are high priority; residents report break-ins, package theft, and non-resident pool access at night. Parking enforcement is inconsistent.

What Works Here

  • Same-day maintenance response from experienced technicians
  • leasing agents provide clear information and professional service
  • modern units and amenities with hill country views
  • convenient location near shopping and highway access

Before You Apply: What To Expect

  • Maintenance technicians Juan, Sarah, Sarah, Julius, and Antwon consistently deliver same-day service on appliances and HVAC
  • Leasing agents Jazmine Pittman, Tyler, Camila, and Ms. Zavala recognized for professionalism and knowledge
  • In-unit washer/dryer repairs completed with demonstration of fix and testing before departure
  • Pool access reportedly extends past 10 pm closing, with non-residents entering via broken gates
  • Parking registration process unclear; residents report unexpected towing fees and broken back gate

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments
Modern amenities and convenient location attract residents, but security gaps, pool overcrowding, parking enforcement failures, and inconsistent office professionalism create frustration and safety concerns.

How This Community Compares Nearby

  • Rated 3.8 against a 3.85 average across the 292 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 95% of the businesses in this directory.

What Residents Mention Most

helpful staffpoolfriendly teamhill country viewsmaintenance teamwelcoming stafffriendly office staffsanitized gymair conditioner repairfloor plans

How We Rate These Programs & Communities

Ranking Method
Star rating 20
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
216
4
17
3
7
2
6
1
88

Leasing & Application Office

Address
19702 Bella Loma, San Antonio, TX 78256
Open in Google Maps
Attributes
has_onsite_serviceshas_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_business_centerhas_fitness_centerhas_in_unit_washer_dryerhas_onsite_maintenancehas_private_outdoor_space

Last verified 2026-07-22

Office & Application Hours

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

From the Property

Services listed
1 bedroom apartments2 bedroom apartments3 bedroom apartmentsswimming poolfitness centerdog parkEV charging stationsrooftop patio
Published prices
rental units
up to six weeks free on select units

As published by the business on its own website; not independently verified.

Enquire about Ascent Cresta Bella

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Common Questions About Applying Here

How long does maintenance typically take?
Most maintenance requests are handled same-day or within a few hours, though some residents report occasional week-long waits. Same-day response is common for urgent issues.
Can I tour the apartments?
The business offers video chat tours and on-demand tours in addition to in-person appointments. Leasing staff are noted as responsive to tour requests.
What is included in the rent?
Units feature in-unit washer and dryer, and access to fitness center, swimming pool, dog park, and rooftop patio. EV charging stations are available on-site.

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Last updated 2026-07-21