Is the complex pet-friendly?

Yes, residents mention their dogs having room to run on the grounds.

What happens if I have a maintenance emergency?

Maintenance staff respond quickly; during water heater repairs, alternative shower access was arranged to avoid disruption to work schedules.

Are leasing agents available to show different floor plans?

Yes, leasing staff like Aden provide tours of multiple floor plans and answer detailed questions about units.

Vistas of Vance Jackson Apartments

Updated 2026-08-21 · 4,767 reviewed · 435 listed · Scored from 415 Google reviews · How we rank ›

3.9(415) 76 composite score See reviews on Google ✓ Google-verified

Affordable & Subsidized Apartments

Service: Affordable & Subsidized Apartments
Reviews: 415

What Residents Report

Residents consistently praise the maintenance team for quick, courteous responses to repairs. Staff members like Jose, Maria, Aden, and Elton are named repeatedly for professionalism and care. The grounds stay clean and safe, the pool and spacious layouts appeal to families and pet owners, and bilingual support makes residents feel at home.

The operation runs smoothly from leasing tours through emergency plumbing fixes. Water heater repairs, maintenance efficiency, and staff follow-through are the standout experiences. Most residents feel treated like family rather than tenants, though the review pool is heavily five-star weighted and reflects primarily satisfied long-term residents.

Praised for

responsive and professional maintenance staff
kind and welcoming office staff
clean, safe, quiet neighborhood
efficient service delivery
bilingual Spanish and English support

responsive-staffclean-well-maintainedhelpful-caseworkerssafe-neighborhoodknowledgeable-staffwell-maintained-units

Best for: Families and pet owners seeking stable, well-maintained affordable housing with responsive on-site maintenance.

What Works Here

maintenance responds quickly and explains repairs
staff go above and beyond to prevent damage
bilingual office support
clean, pet-friendly grounds with pool

Before You Apply: What To Expect

Jose and Elton maintain units and grounds with professionalism and care
water heater repair handled promptly with temporary shower access provided
leasing tours led by Aden, who explains floor plans in detail
Maria runs the office and responds to tenant needs

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments: Residents praise the responsive maintenance, welcoming staff, and clean, safe property; quick repairs and bilingual support are cited consistently.

How This Community Compares Nearby

Rated 3.9 against a 3.85 average across the 315 affordable & subsidized apartments businesses listed here.
Has more Google reviews than 97% of the businesses in this directory.

What Residents Mention Most

helpful officehelpful staffwater heater repairkind staffleaky ceilingcleanlinesswelcoming atmospherespacious apartmentsnoise from neighborsmaintenance team

How We Rate These Programs & Communities

Ranking Method

Star rating 26

Review volume 100

Review recency 100

Review sentiment 81

Profile completeness 100

Verification 30

Rating breakdown

259

Leasing & Application Office

Phone: +1830-356-3565
Website: https://www.vancejackson.com/?utm_knock=g
Address: 12436 Vance Jackson Rd, San Antonio, TX 78230
Open in Google Maps

Attributes

has_onsite_serviceshas_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_wheelchair_accessible_seatinghas_onsite_maintenancewelcomes_petshas_swimming_poolwelcomes_lgbtq

Last verified 2026-08-21

Office & Application Hours

Monday: 09:00-18:00
Tuesday: 09:00-18:00
Wednesday: 09:00-18:00
Thursday: 09:00-18:00
Friday: 09:00-18:00
Saturday: 10:00-17:00
Sunday: Closed

As listed on Google.

From the Property

Services listed

1 bedroom apartments2 bedroom apartments3 bedroom apartmentspool

As published by the business on its own website; not independently verified.

Common Questions About Applying Here

Is the complex pet-friendly?: Yes, residents mention their dogs having room to run on the grounds.
What happens if I have a maintenance emergency?: Maintenance staff respond quickly; during water heater repairs, alternative shower access was arranged to avoid disruption to work schedules.
Are leasing agents available to show different floor plans?: Yes, leasing staff like Aden provide tours of multiple floor plans and answer detailed questions about units.

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No rating yet✓ Google-verified

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

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Vistas of Vance Jackson Apartments

What Residents Report

What Works Here

Before You Apply: What To Expect

How Residents Rate Management & Maintenance

How This Community Compares Nearby

What Residents Mention Most

How We Rate These Programs & Communities

Rating breakdown

Leasing & Application Office

Office & Application Hours

From the Property

Enquire about Vistas of Vance Jackson Apartments

Common Questions About Applying Here

Similar low income housing program nearby

Wurzbach Manor

Alamo Residences at Spurs Lane

American Opportunity for Housing

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