Residents report strong office service and a welcoming community atmosphere, with particular praise for staff friendliness and management changes that improved conditions over time. Maintenance responsiveness varies: some highlight quick service, while others describe lengthy delays on appliance repairs and unresolved pest and mold problems that create safety concerns.
Last verified 2026-08-21
As listed on Google.
As published by the business on its own website; not independently verified.
Timbers draws strong loyalty from long-term residents who praise the office team (especially Roberto and Monica) for patience and genuine care, and commend maintenance responsiveness and voucher acceptance. Recent reviews flag serious concerns: broken AC units left unfixed, delayed maintenance, accumulated trash and debris, and reported speed bumps damaging vehicles.
Most residents praise the welcoming staff (Bella, Luz, Ariana, Anthony named repeatedly) and the modern, quiet units. Amenities include a fitness center, pool, theater, and regular events. Two significant drawbacks: elevators have broken down for weeks at a time, forcing residents to climb multiple flights, and wifi crashes frequently with repair delays when staff are off.
Staff at Estates at Norwood, particularly Dania and Joann, stand out for patience and willingness to answer questions during application and move-in. The community itself draws residents who stay long-term, drawn by the pool, fitness center, landscaping, and proximity to shops and restaurants near downtown, all at prices they describe as cheap for the space.
Last updated 2026-08-21
