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University Housing Office - UTD

Updated 2026-08-21 · 4,767 reviewed · 435 listed · Scored from 13 Google reviews · How we rank ›

1.8(13) 40 low data composite score See reviews on Google Publishes prices
Public Housing AuthoritiesLow Income Housing Program
University Housing Office - UTD
Services
Public Housing Authorities, Low Income Housing Program
Reviews
13

What Residents Report

Administration rarely responds to emails and makes help requests difficult; maintenance staff are quick and courteous, but the overall operation reflects a management more interested in extracting fees from students than maintaining livable spaces. Unit quality issues like black mold and cheap construction persist, and leadership treats students as a captive revenue source rather than residents needing actual support.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • responsive maintenance staff
  • professional and respectful management
  • accessible package handling
Watch-outs
  • unresponsive administration
  • slow and bureaucratic help requests
  • poor communication via email
  • maintenance and structural defects
  • dismissive and passive-aggressive leadership
unresponsive-managementmaintenance-issuespoor-communicationslow-application-processunsafe-conditions
Best for: Students who prioritize maintenance speed over administrative responsiveness.</best_for> <parameter name="consider_if">Students sensitive to slow email communication, maintenance backlogs, or building quality issues; families seeking stable housing arrangements.

What Works Here

  • Same-day or next-day maintenance response
  • Respectful and courteous maintenance team

Before You Apply: What To Expect

  • Maintenance responds same-day to next-day with preventative guidance (e.g., mold remediation with explanations)
  • Package handling at front desk can require 10-minute waits during peak afternoon hours (2-4pm)
  • Black mold reported in multiple units
  • Cheap construction and ongoing building noise during exam periods noted in reviews

How Residents Rate Management & Maintenance

Public Housing Authorities
Maintenance staff respond quickly to requests; administration slow to respond and dismissive of student concerns.
Low Income Housing Program
No evidence in reviews that this office serves low-income programs; pricing is for full-cost student housing, not subsidized programs.

How This Community Compares Nearby

  • Rated 1.8 against a 3.76 average across the 162 public housing authorities businesses listed here.
  • Has more Google reviews than 22% of the businesses in this directory.

How We Rate These Programs & Communities

Ranking Method
Star rating 0
Review volume 50
Review recency 23
Review sentiment 41
Profile completeness 100
Verification 30

Rating breakdown

5
1
4
2
3
0
2
0
1
10

Leasing & Application Office

Address
955 N Loop Rd, Richardson, TX 75080
Open in Google Maps

Last verified 2026-08-21

Office & Application Hours

Monday
10:00-19:00
Tuesday
10:00-19:00
Wednesday
10:00-19:00
Thursday
10:00-19:00
Friday
10:00-19:00
Saturday
13:00-17:00
Sunday
Closed

As listed on Google.

From the Property

Services listed
First-year student housingNon-first year student housingFurnished apartmentsUnfurnished apartmentsFamily housingSummer guest housingLiving Learning CommunitiesHousing assignment and placement
Published prices
University Commons 3-1 Floorplan
$4,785/semester
University Village Efficiency Floorplan
$4,338/semester
University Village 1-1 A Floorplan
$4,725/semester
University Village 1-1 B Floorplan
$5,150/semester
University Village 1-1 C Floorplan
$5,150/semester
University Village 1-1 D Floorplan
$5,325/semester

As published by the business on its own website; not independently verified.

More Income Based Apartments in This Area

Dallas

Enquire about University Housing Office - UTD

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Common Questions About Applying Here

How long does package delivery and pickup take at the housing office?
Pickup during peak hours (2-4pm) typically involves a 10-minute wait; off-peak times are shorter. One reviewer reported a package briefly lost but recovered in the office.
How fast does maintenance respond to work orders?
Same-day to next-day response observed in recent reviews; maintenance staff provide explanations and preventative guidance when addressing issues like mold or sealing.
Do they repair damage caused by the office, like car or apartment damage?
Multiple reviewers report the office denies responsibility and does not pay for damage caused during construction or maintenance, citing busyness.

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Last updated 2026-08-21