Staff like Kaiya and Alizae earn consistent praise for patience and problem-solving. Residents report clean apartments, fast maintenance (including same-day repair), and genuine care from the team. The neighborhood feels welcoming and safe to most.
Complaints cluster around operational gaps: slow AC fixes during 93-degree weather, unreliable security coverage and loud alarms at night, and billing mix-ups requiring office visits to resolve. A disabled resident noted that no one addresses the underlying issues until contacted.
Last verified 2026-08-21
As listed on Google.
As published by the business on its own website; not independently verified.
Most residents praise the welcoming staff (Bella, Luz, Ariana, Anthony named repeatedly) and the modern, quiet units. Amenities include a fitness center, pool, theater, and regular events. Two significant drawbacks: elevators have broken down for weeks at a time, forcing residents to climb multiple flights, and wifi crashes frequently with repair delays when staff are off.
Residents experience a sharp divide: some find the rent genuinely affordable and appreciate proximity to Mueller park, while others report severe maintenance failures. Roaches, water quality problems, and unresponsive management are persistent complaints; a staff member named Manuel drew praise for visible property improvements, but recent reviews indicate these gains have not held. Security concerns, broken elevators, and delays in addressing disability access are documented across multiple tenants. The property's location beside I-35 creates excessive noise, and common areas are frequently described as filthy. Application processing is slow, with applicants waiting months without updates. One resident reported still pursuing their security deposit return months after moving out, citing Texas law violations.
Timbers draws strong loyalty from long-term residents who praise the office team (especially Roberto and Monica) for patience and genuine care, and commend maintenance responsiveness and voucher acceptance. Recent reviews flag serious concerns: broken AC units left unfixed, delayed maintenance, accumulated trash and debris, and reported speed bumps damaging vehicles.
Last updated 2026-08-21
