Staff members like Kaiya and Alizae earn consistent praise for solving problems quickly and treating residents as individuals. Most residents report clean apartments, same-day maintenance fixes, and a collaborative office approach to rent difficulties. However, a few flag security gaps, alarm malfunctions at night, parking issues, and billing mistakes that require follow-up calls to resolve.
Last verified 2026-07-22
As listed on Google.
As published by the business on its own website; not independently verified.
Most residents praise the new, clean apartments and the management team's responsiveness, particularly Anthony and Nancy. However, several tenants report chronic elevator failures forcing stair use for extended periods, and wifi crashes that can leave residents without internet until staff returns to the building.
Residents experience a sharp divide: some find the rent genuinely affordable and appreciate proximity to Mueller park, while others report severe maintenance failures. Roaches, water quality problems, and unresponsive management are persistent complaints; a staff member named Manuel drew praise for visible property improvements, but recent reviews indicate these gains have not held. Security concerns, broken elevators, and delays in addressing disability access are documented across multiple tenants. The property's location beside I-35 creates excessive noise, and common areas are frequently described as filthy. Application processing is slow, with applicants waiting months without updates. One resident reported still pursuing their security deposit return months after moving out, citing Texas law violations.
Most residents praise the office team, especially their willingness to work with voucher holders and connect tenants with outside resources. Maintenance is reliable and apartments are clean, though some report management can be overly strict, and trash and pest removal have lagged.
Last updated 2026-07-21
