Crosby Apartments attracts residents seeking affordable housing, and those who connect with Tyler or Jessica report smooth moves and responsive maintenance. However, more than half of reviews reveal pervasive problems: unresolved maintenance requests (broken windows, AC failures, leaks), severe cockroach and rodent infestations, and staff indifference once leases are signed. The complex sits in a high-crime area with frequent gunshots. Utilities run cheap, but water bills spike inexplicably, and the affiliated tow company charges around $400 for vehicle recovery.
Recent shift: Mixed. The most recent 5-star review (2 days ago) praises low bills, quick maintenance, and renewal offers that don't increase; a 1-star review from 2 months ago describes months-long repair waits and severe pest infestations. No clear trend toward improvement or decline.
Last verified 2026-08-21
As listed on Google.
As published by the business on its own website; not independently verified.
Some long-term residents, especially seniors, report respectful staff and stable housing. Others describe years of ignored maintenance, pest infestations, and dismissive management responses to complaints.
Prescott Park draws residents with Bianca and the leasing team's consistent warmth and clarity, plus attractive floor plans at accessible prices. Once moved in, families hit friction: roaches resurface despite pest control cycles, billing surprises arrive on rent statements, and calling the office proves nearly futile. Maintenance responds promptly when reached directly, but water runs scalding-then-freezing, parking fills nightly, and one resident detailed racial targeting in pool rules and staff tone. Quality splits sharply. The apartments themselves appeal; amenities like gyms and dog parks exist. Residents who focus on floor plan and maintenance repair speed stay positive. Those navigating billing confusion, pest pressure, or office access report feeling deprioritized once the lease is signed.
Experiences are split: some report recent improvement in tone and responsiveness, though older reviews cite unreliable phones and sparse guidance. Eligibility rules frustrate applicants, particularly disabled individuals on fixed income, while management has occasionally reversed harsh inspection rulings.
Last updated 2026-08-21
