Staff members Monse and Sheila consistently guide applicants through leasing with patience and speed, making the process straightforward and comfortable. Residents report reliable maintenance response, accessible facilities including wheelchair access and a dog park, and an atmosphere where staff greet families by name and remember their details across multiple visits.
Last verified 2026-07-22
As listed on Google.
Residents with longer tenures describe modern, spacious apartments in a convenient riverside location near restaurants and city amenities. However, pest issues, persistent noise complaints, unresponsive management, and resident safety concerns appear in recent and older reviews, with some reporting unexplained rent charges and poor phone service.
Latoya and Melissa earn consistent praise for patient, bilingual assistance and easing the leasing process, with recent residents noting quick maintenance response. Frustration emerges around the no-walkthrough policy before signing and at least one case of unresolved AC failure lasting weeks despite requests.
Most recent movers praise the welcoming atmosphere and specific staff members like Leticia Cantu for going beyond expectations during leasing and residency. However, long-term residents report serious cracks in upkeep: security gates don't function, the pool sits filthy and unused, maintenance requests languish for months, and some office staff come across as dismissive or even hostile when concerns are raised. The experience depends heavily on management and which staff member you interact with.
Last updated 2026-07-21
