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Magnolia Trace Apartments

Updated 2026-08-21 · 4,767 reviewed · 435 listed · Scored from 55 Google reviews · How we rank ›

4.0(55) 62 low data composite score See reviews on Google ✓ Google-verified Publishes prices
Low Income Housing ProgramPublic Housing AuthoritiesAffordable & Subsidized Apartments
Magnolia Trace Apartments
Services
Low Income Housing Program, Public Housing Authorities, Affordable & Subsidized Apartments
Reviews
55

What Residents Report

Magnolia Trace draws sharply divided opinions. Five-star reviews praise the property's upkeep, pool and clubhouse, and staff like Gwen and Ebony. One and two-star complaints cite unresponsive phones, unresolved rent billing confusion, and unprofessional office behavior from the same staff members praised elsewhere. Maintenance issues, including a water heater left unrepaired for days, add to tenant frustration.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • clean, well-maintained property
  • friendly, welcoming staff (named: Gwen, Ebony, Juan)
  • attractive amenities (pool, fitness center, clubhouse)
Watch-outs
  • unresponsive office staff and phone line
  • rent calculation disputes unresolved
  • rude leasing staff attitude
  • maintenance delays (water heater issue)
responsive-staffpoor-communicationrude-staffclean-well-maintainedmaintenance-issuesunresponsive-management
Best for: Residents seeking affordable apartments in Dallas with strong community amenities and outdoor recreation.
Think twice if: Applicants should prepare for phone access difficulties and verify rent calculations upfront; leasing office responsiveness varies significantly.

What Works Here

  • well-maintained grounds and amenities
  • pet-friendly with reasonable pet rent ($15/pet)
  • named staff praised for friendliness

Before You Apply: What To Expect

  • Staff members Gwen, Ebony, and Juan are named in reviews both positively and negatively
  • Water heater was left unrepaired for multiple days despite tenant requests
  • Rent calculation disputes remain unresolved after months or years of tenant complaints
  • Calls to office often go unanswered; online application system has been reported disabled

How Residents Rate Management & Maintenance

Low Income Housing Program
Tenants report maintenance delays and unresolved billing complaints despite long tenure.
Affordable & Subsidized Apartments
Property condition and amenities praised; office communication and lease clarity issues complained about frequently.
Public Housing Authorities
Rent subsidy calculations disputed; manager accused of applying different rates to similar tenants without explanation.

How This Community Compares Nearby

  • Rated 4 against a 3.85 average across the 315 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 47% of the businesses in this directory.

How We Rate These Programs & Communities

Ranking Method
Star rating 30
Review volume 76
Review recency 100
Review sentiment 47
Profile completeness 100
Verification 30

Rating breakdown

5
31
4
10
3
4
2
1
1
9

Leasing & Application Office

Address
2111 Crouch Rd, Dallas, TX 75241
Open in Google Maps

Last verified 2026-08-21

Office & Application Hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

From the Property

Services listed
One-bedroom apartmentsTwo-bedroom apartmentsResort-style swimming pool24-hour fitness centerPutting greenOutdoor grill and picnic areaArts and crafts roomClubhouse
Published prices
Carport parking
$30 monthly
Detached garage parking
$85 monthly
Pet rent
$15 per pet
Limited time special
$500 OFF + REDUCED RATES

As published by the business on its own website; not independently verified.

More Income Based Apartments in This Area

Dallas

Enquire about Magnolia Trace Apartments

Your enquiry goes to the Texas Low Income Housing Program Guide team, who will pass it to Magnolia Trace Apartments. We only share your details with providers relevant to your request.

Common Questions About Applying Here

Is Magnolia Trace pet-friendly?
Yes. Pet rent is $15 per pet per month. Their website also lists a resort-style pool, 24-hour fitness center, putting green, arts and crafts room, and clubhouse.
How much do parking and additional services cost?
Carport parking is $30/month; detached garage is $85/month. A limited-time special of $500 off with reduced rates is advertised.
What should I know before applying?
Five-star reviews praise the property condition and staff friendliness, while one and two-star reviews report difficulty reaching the office by phone and unresolved rent calculation disputes. Contact them directly to confirm current application procedures and billing policies.

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Last updated 2026-08-21