Five-star and one-star reviews split sharply. Some residents praise cleanliness and staff helpfulness at move-in; others report unresolved termite and roach problems, hefty early-lease penalties, substantial move-out bills from deposits, towing practices, and management they found dismissive or hostile.
Based on limited recent reviews, so treat this as low-confidence.
Last verified 2026-07-22
As listed on Google.
As published by the business on its own website; not independently verified.
Residents consistently praise the staff and community atmosphere. Holly, the property manager, and her team go above and beyond with personal care and responsiveness. The property is clean and well-maintained with active community events and a strong sense of belonging that makes residents feel valued as part of a family rather than just tenants.
Residents consistently praise the current leasing and maintenance staff, especially managers Vee and Elle and technician David, for quick problem-solving and genuine care. The property itself draws praise for cleanliness, maintained grounds, a functional pool, and overall quiet despite proximity to a playground. Two older one-star reviews cite aggressive management and inconsistent eviction practices, but recent reviews suggest staffing changes have turned things around. Maintenance appointments are handled promptly, with technicians diagnosing and fixing issues in hours rather than days. The complex appeals to families, offers reasonable rates, and sits within walking distance of nature; pool access and a fitness center are standouts. Wheelchair-accessible parking and entrance support mobility-conscious residents.
Residents consistently praise the management team, particularly Audra and the front office staff, for quick responses and genuine willingness to help tenants navigate problems. Grounds stay clean, community events foster real connection, and families on restricted incomes find the rent and flex-pay options workable. However, some report serious maintenance delays (mold in vents, unfinished patches, broken dishwashers, failing sprinkler systems), an expensive online payment fee (nearly $32), and a rigid policy against bed-size transfers even when financial hardship is the reason tenants need downsizing. The atmosphere remains calm and welcoming for most, though a few long-term tenants have grown frustrated with unresolved neighbor noise and management responsiveness to individual complaints.
Last updated 2026-07-21
