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Green Oaks Apartments (Houston)

Updated 2026-07-21 · 2,918 reviewed · 399 listed · Scored from 118 Google reviews · How we rank ›

3.1(118) 56 composite score See reviews on Google ✓ Google-verified
Affordable & Subsidized Apartments
Green Oaks Apartments (Houston)
Service
Affordable & Subsidized Apartments
Reviews
118

What Residents Report

Leslie Gonzalez and a core group of office staff (Jackie, Mrs. West) earn consistent five-star praise for patience during leasing and genuine community warmth through events and food assistance. The property promises affordability and accessible amenities, but long-term residents report persistent maintenance lapses, trash and graffiti in common areas, aggressive end-of-lease charges even for documented move-outs, and management disputes over payment records and disability accommodations.

Newcomers often praise cleanliness on their first visit; returning residents and former tenants paint a different picture of slow responsiveness, unaccountable maintenance, and inconsistent customer service between front-desk staff and management. The leasing experience can feel welcoming, but the living experience depends heavily on how aggressively management enforces rules on other residents and how quickly they respond to unit and common-area problems.

Praised for
  • friendly leasing staff (Leslie, Jackie, Mrs. West)
  • clear application guidance
  • resident community events and food pantry
  • affordable pricing
  • clean common areas (when maintained)
Watch-outs
  • poor maintenance and upkeep of common areas
  • trash, graffiti, and unsanitary conditions
  • unresponsive or rude management
  • poor package/parcel security
  • aggressive lease-end charges
  • safety concerns (entry design, summer pool parties)
  • mishandled records and accommodation requests
responsive-staffmaintenance-issuespoor-communicationrude-staffhelpful-caseworkersunresponsive-management
Best for: First-time renters seeking affordable units with attentive leasing support and community programming.
Think twice if: Long-term tenants should expect slow maintenance response, common-area upkeep lapses, and potential disputes over move-out charges and payment records.

What Works Here

  • Leasing staff known by name for patience and clarity
  • Affordable rent
  • Regular community events and food pantry
  • Amenities (pool, gym, playground)

Before You Apply: What To Expect

  • Leslie Gonzalez praised repeatedly for leasing guidance and responsiveness
  • Jackie and Mrs. West named for community event coordination and resident support
  • On-call maintenance listed but residents report no-shows and delays
  • Food pantry available to residents
  • Move-out charges have exceeded $1600 for normal wear and tear
  • Common areas reported lacking power wash for extended periods
  • Package locker doors frequently locked from inside, making deliveries inaccessible

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments
Leasing process praised for clarity and professionalism, but long-term residents criticize maintenance gaps, common-area cleanliness, and aggressive lease-end billing.

How This Community Compares Nearby

  • Rated 3.1 against a 3.85 average across the 292 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 72% of the businesses in this directory.

What Residents Mention Most

clean condominiumhelpful staffpeaceful atmospheremoldapplication processgympleasant staffleaseoffice stafflocation

How We Rate These Programs & Communities

Ranking Method
Star rating 0
Review volume 90
Review recency 100
Review sentiment 44
Profile completeness 100
Verification 30

Rating breakdown

5
54
4
3
3
9
2
5
1
47

Leasing & Application Office

Address
1475 Gears Rd, Houston, TX 77067
Attributes
has_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_business_centerhas_fitness_centerhas_private_outdoor_spacewelcomes_petshas_swimming_poolhas_onsite_parking

Last verified 2026-07-22

Office & Application Hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
10:00-14:00
Sunday
Closed

As listed on Google.

From the Property

Services listed
1 bedroom apartments2 bedroom apartments3 bedroom apartmentsSwimming poolFitness centerPlaygroundClubhouseOn-call maintenance

Credentials claimed:Equal Housing Opportunity provider, Handicap friendly

As published by the business on its own website; not independently verified.

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Common Questions About Applying Here

Is the leasing office open on Saturdays?
Advertised as open Saturdays, but one reviewer waited an hour without access despite posted hours. Call ahead to confirm.
Can I get help understanding the tax credit program?
Yes, office staff (particularly Leslie) have explained the low-income housing tax credit program in detail to prospective applicants.
Are packages safe to deliver here?
The complex has package lockers, but residents report the locker room doors are frequently locked from inside, making deliveries inaccessible when the office is closed.

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Affordable & Subsidized Apartments
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Affordable & Subsidized Apartments

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Last updated 2026-07-21