35 low data
MKB Community Living LLC
5.0(1)✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Public Housing AuthoritiesAffordable & Subsidized ApartmentsDisability & Supportive Housing
Estancia Estates
Affordable & Subsidized Apartments
- Service
- Affordable & Subsidized Apartments
- Reviews
- 359
What Residents Report
Staff like Katrina, Journey, and Antonio earn genuine praise for going above and beyond with residents, yet this recognition sits at odds with widespread complaints. Decades-old issues plague the property: air conditioning repairs taking months, no hot water for weeks, trash uncollected for a month, offices locked during business hours, calls never returned. Several residents report management ownership changing yearly, and recent staff changeovers appear to coincide with a sharp drop in service quality.
The property itself offers what many need: spacious units, on-site parking, a pool, and pet-friendly policies. But affordability alone does not offset the maintenance breakdowns, the difficulty reaching anyone to report problems, and the frustration of being billed while repairs go undone. Five-star reviews from people who found a helpful staff member stand apart from one-star reviews from long-term residents describing a property in decline.
Recent shift: Management ownership appears to have changed multiple times within the past year or so, with residents noting a sharp decline in service quality coinciding with staff turnover and a shift to newer management.
Praised for
- individual staff care and follow-through
- helpful leasing team
- responsive to resident needs when engaged
- spacious floor plans
Watch-outs
- maintenance failures and long delays
- unresponsive office and management
- poor property upkeep and sanitation
- unresolved utility issues
- staff and management turnover
responsive-staffmaintenance-issuespoor-communicationunresponsive-managementrude-staff
Best for: people needing affordable housing who can handle slow maintenance response and have backup cooling options
Think twice if: maintenance emergencies or immediate repair needs are a priority for you; the office is often unreachable and air conditioning fixes routinely exceed two months
What Works Here
- on-site parking and pool
- wheelchair accessible
- pet-friendly
- some staff members highly engaged
Before You Apply: What To Expect
- Staff members Katrina, Journey, and Antonio praised by name for personal support
- AC repairs documented as taking two to four months
- Hot water outages reported as lasting weeks without resolution
- Trash pickup lapses of up to two months
- Office frequently closed, calls rarely returned
- Management ownership and staff turnover reported annually
How Residents Rate Management & Maintenance
- Affordable & Subsidized Apartments
- Spacious units and amenities attract residents, but widespread maintenance backlogs and communication failures undermine the value proposition for long-term tenants.
How This Community Compares Nearby
- Rated 3.3 against a 3.85 average across the 292 affordable & subsidized apartments businesses listed here.
- Has more Google reviews than 96% of the businesses in this directory.
What Residents Mention Most
helpful staffhelpful teamfloorplansspacious apartmentsaffordabilitypoolleasingquiet areaefficient staffoffice staff
How We Rate These Programs & Communities
Ranking Method Star rating 0
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30
Rating breakdown
5
182
4
23
3
12
2
15
1
127
Leasing & Application Office
- Phone
- +1214-377-8587
- Address
- 2222 Graycliff Dr, Dallas, TX 75228
Attributes
has_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_onsite_maintenancehas_private_outdoor_spacewelcomes_petshas_swimming_poolhas_onsite_parkinghas_dog_park
Last verified 2026-07-22
Office & Application Hours
- Monday
- 10:00-17:30
- Tuesday
- 10:00-17:30
- Wednesday
- 10:00-17:30
- Thursday
- 10:00-17:30
- Friday
- 10:00-17:30
- Saturday
- 10:00-14:00
- Sunday
- Closed
As listed on Google.
From the Property
Services listed
Apartment homes
Credentials claimed:Equal Housing Opportunity, ADA
As published by the business on its own website; not independently verified.
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