Staff remember guests and meet practical needs with genuine care: meals served daily, showers available (sign-up basis), and assistance for people with mobility challenges. Reviewers credit the shelter with tangible transitions to stable housing and describe the experience as spiritually and emotionally transformative, though shower slots fill quickly and security could be stronger.
Last verified 2026-07-21
As listed on Google.
As published by the business on its own website; not independently verified.
Recent reviews show sharp disagreement: one-star complaints about unresponsive staff, incorrect information, and non-functional phone lines are common, yet an older review credited a supervisor (Susan) for overturning an eviction and noted improved friendliness in recent years. Limited detail means the current service quality is unclear.
Residents praise the office team (Patricia, Elisa, Linda) for patience and helpfulness, and note quick maintenance fixes. Serious concerns emerge around pest control (bed bugs reported spreading across units), package theft, elevator repairs affecting disabled residents, and unclear waitlist policies with money collected but no notification timeline given.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Last updated 2026-07-21